Refund / Bib exchange policy

Refund Policy

As a host event for Quebec Cup races, the Gatineau Triathlon adheres to the Triathlon Quebec common refund policy in accordance with the following terms :

• Refund of 75% of registration fees (less transaction fees) upon presentation of a medical certificate up to 4 weeks prior to the event, therefore up to 8 June 2019 at 23h59;
• After that date, there will be no refund;
• Upon a refund of 75% of registration fees, Triathlon Quebec will refund 100% of its fees.

Refund requests, with medical certificate, must be addressed to : triathlongatineau.inscriptions@gmail.com 

 
 
 

Politique d'échange de dossard

Bib exchange, for the same event, is allowed until closure of the online registrations. The following information (as a minimum), must be sent to the address below with your request (note that it will not be possible to change shirt size if one has been ordered):

On the currently registered participant:
1. Last name;
2. First name;
3. Event registered;
4. Age as of 31 December 2019;
5. Postal address;
6. Triathlon Quebec member (yes or no);
7. Triathlon Quebec membership number (if applicable);
8. Email address;
9. Telephone number.

On the new participant to register:
1. Last name;
2. First name;
3. Age as of 31 December 2019;
4. Postal address (complete including City);
5. Telephone number;
6. Contact person in case of emergency;
7. Emergency contact telephone number;
8. Triathlon Quebec member (yes or no);
9. Triathlon Quebec membership number (if applicable);
10. Email address;

Bib exchange requests must be addressed to : triathlongatineau.inscriptions@gmail.com