Refund / Bib exchange policy

Refund and Deferral Policy

Refunds / Deferrals for medical reasons

Upon presentation of medical proof up to four (4) weeks prior to the event, i.e. until July 3, 2021 at 11:59 p.m., the following options are available to you:

  • Deferral to 2022 transferable (race fee): Gift certificate covering the race registration fee (less TQ and transaction fees), valid for the 2022 edition of the Gatineau Triathlon, and fully transferable to another person; or
  • Refund of 75% of the race registration fee (less TQ and transaction fees).

After this date, no refunds will be offered for medical reasons.
Refund/deferral requests, with medical certificate, must be addressed to : inscription@triathlongatineau.ca 

Pandemic related event cancellation

Should the event be cancelled due to the pandemic, the following options will be available:

  • Deferral to 2022 transferable (100% of fees): Gift certificate covering 100% of the full registration fee including transaction fees and TQ fees, valid for the 2022 edition of the Gatineau Triathlon, and fully transferable to another person; or
  • Refund of 50% of the full registration fee, including TQ fees and platform fees.

 

Complete or partial cancellation of the event due to force majeure other than a pandemic

If the event or any portion of the event is cancelled due to a force majeure event other than the COVID 19 pandemic, including but not limited to: weather, earthquake, fire, riot, uprising, etc., no refunds will be provided.

 

Bib Exchange/Race switch policy

Bib exchange/transfer or race switch is allowed up to online registration closure by loging in your MS1 registration account. 

Additional fees may apply if changing for a more expensive race.