Refund and Deferral Policy
Refunds / Deferrals for medical reasons
Upon presentation of medical proof up to four (4) weeks prior to the event, i.e. until June 11th, 2022 at 11:59 p.m., the following options are available to you:
- Deferral to 2023 transferable (race fee only): Gift certificate covering the race registration fee (less TQ and transaction fees), valid for the 2023 edition of the Gatineau Triathlon, and fully transferable to another person; or
- Refund of 75% of the race registration fee (less TQ and transaction fees).
After that date, no refunds will be offered for medical reasons.
Refund/deferral requests, with medical certificate, must be addressed to : firstname.lastname@example.org
Pandemic related event cancellation
Should the event be cancelled due to the pandemic, the following options will be available:
- Deferral to 2023 transferable (100% of fees): Gift certificate covering 100% of the full registration fee including transaction fees and TQ fees, valid for the 2023 edition of the Gatineau Triathlon, and fully transferable to another person; or
- Refund of 50% of the full registration fee, including TQ fees and platform fees.
Complete or partial cancellation of the event due to force majeure other than a pandemic
If the event or any portion of the event is cancelled due to a force majeure event other than the COVID 19 pandemic, including but not limited to: weather, earthquake, fire, riot, uprising, etc., no refunds will be provided.
There will be no refund/deferral/transfer for any reason that is not covered in this policy.
Bib Exchange/Race switch policy
Bib exchange/transfer or race switch is allowed up to online registration closure by loging in your MS1 registration account.
Additional fees may apply if switching for a more expensive race.